Compare Hosting Providers on January 4, 2022 by Abdullah Fateh

If you're planning to create a website, you’ll meet a whole ‘host’ of web hosts to choose from.

This is why we’ve decided to compare host providers with each other. 

Today, we’ll be comparing two well-known web hosts - HostGator and Siteground


HostGator

SiteGround

Owner

Endurance International Group (EIG)

Ivo Tzenov (Founder)

Basic Plan

Hatchling Plan

StartUp

Price

$2.75/mo

$3.99/mo

Free Domain?

Yes

No

Average Uptime

99.97% (August 2022)

99.99% (August 2022)

Average Speed

698 ms (August 2022)

370 ms (August 2022)

One-Click WordPress Installation?

Yes

No

Free SSL?

Yes

Yes

Number of Sites

1

1

Free Email?

Yes

Yes

Free Backup?

No

Yes

Moneyback Guarantee

45-days

30-days

Support Channels

24/7/365 call, chat, tweet, knowledge base, blog

24/7 phone, chat, tickets, knowledge base

Control Panel

cPanel

Site Tools

Space

Unmetered

10GB SSD

Free CDN?

No

Yes

Migration Services

Free

None

Overall Rating

Get Hosting

Other Plans

WordPress Hosting, VPS Hosting, Reseller Hosting, Dedicated Servers

WordPress Hosting, WooCommerce Hosting, Cloud Hosting

Cell

*Uptime and Speed data from Pingdom and Hrank


Both hosts are known for their excellent reliability and service. But which one is best suited for YOU?

To help you out, this Hostgator vs Siteground comparison review is going to talk about:

  • Uptime and performance

  • Ease of use

  • Migration services

  • Features

  • Security

  • Pricing

  • Customer support

Without further ado, let’s get started!

HostGator vs SiteGround - A Side by Side Comparison

Let’s take an in-depth look at each factor mentioned above. 

Uptime and Performance

The first thing that you should look at when choosing a web host is the provider’s reliability and performance.

Uptime scores are a sure indicator of a web host’s reliability as higher uptime means less time offline. 

Between Hostgator and Siteground, Siteground is more reliable as it achieves a near-perfect score of 99.99% (August 2022). This means that the sites they host are available almost all the time.

HostGator vs SiteGround


While Hostgator’s uptime of 99.97% (August 2022) isn’t that bad, it isn’t the best either. Their sites might face a few hours of downtime per year. So while it’s still reliable, it isn’t as reliable as SiteGround. 

When we talk about performance, we mean how fast your site loads under the hosting provider. 

The good news is that Hostgator and Siteground shine in this area. 

How?

They both offer CDN that allows site users to experience fast loading speeds no matter where they’re located. Side note: HostGator offers their CDN as an add-on, while SiteGround offers it for free. 

SiteGround has more to offer with its caching and NGINX feature. These provide greater resources to actual users over bots, which, in turn, will give them quicker loading times. 

Even if you use data-heavy content, Siteground’s SSD storage space lets it load pretty quickly. 

As for HostGator, they only offer SSD storage space for their higher plans. If you get their most basic Shared Hosting plan, the Hatchling Plan, you’re stuck with HDD storage space, which is a tad bit slower to load. 

Winner: SiteGround. SiteGround excels over HostGator in both uptime and performance. 


Ease of Use

Still on the stage of creating your website?

Then you’ll be happy to know that both providers offer an easy-to-use site creation experience.

They have easy 1-click software installs. These allow you to add functionality and software (such as WordPress) without having to deal with all the complicated technicalities.

As for site builders, HostGator has its own, while SiteGround uses Weebly. Yes, both are offered for free and are easy to use, so that’s a big PLUS. 

Winner: Tie. When creating a site, HostGator and SiteGround make it as easy as possible for you. You get software installs, as well as an easy-to-use site builder for FREE. 


Migration Services

If you already have a working website but want to transfer web hosts, migration services should be an important factor to you. 

HostGator vs SiteGround HostGator


Now, Hostgator offers a one-free site migration with their Hatchling Plan. This service transfers your site to their servers without you having to deal with any complexities. For more free site migrations, you can choose HostGator’s higher plans.

Siteground, on the other hand, only offers a FREE WordPress site migration plug-in. This plugin will help you do the migration yourself. And don’t worry, it’s pretty easy to use even for the inexperienced. 

It’s important to note that this plugin is only free for WordPress sites. If you’re running a different CMS, you’ll have to pay for it.  

Winner: HostGator. If you want to transfer host provider, HostGator has a team to do all that for you. For FREE as well. 


Features

Some of the most common hosting features are bandwidth and storage space, free domain, and email address.

Both providers offer free emails, with SiteGround allowing an unlimited number of accounts. 

If you’re looking to get a domain name with your host, HostGator gives a great deal by offering a domain name for FREE in your first year. That’ll save around $15. 

As for SiteGround, they don’t have a free domain, which isn’t a big deal if you want a domain name from a different host anyway. 

When it comes to bandwidth and storage, you can count on HostGator as they offer unmetered bandwidth and storage space even on their cheapest plan, the Hatchling Plan. 

Compared to that, SiteGround falls short, only offering 10GB of storage space for their StartUp plan. But as we mentioned earlier, they use SSD storage space, which means it’s very fast to load. 

Additionally, if you’re looking to stay true to eco-friendly ideals, then Siteground offers 100% renewable energy-powered servers, ensuring your site’s carbon footprint is neutral.

What about money-back guarantees?

Well, Siteground offers the industry standard 30 days refund policy, while HostGator goes for longer at 45 days. To be sure, though, you’ll have time to test out the provider and see if it’s a good fit for you. 

Winner: HostGator. With a free domain and unmetered storage space and bandwidth, we feel that it offers more value in the basic plans. 


That said, SiteGround has some awesome features, too, like 100% renewable energy and SSD storage. 

Security

Making sure that your site is secure is one of your responsibilities to yourself and your users. This is why looking into security features is a must when choosing a web host.

Thankfully, both HostGator and SiteSround take security very seriously. This is shown through the many security features they offer. A few of these are:

  • Free SSL certificate that will ensure your user’s personal information remains encrypted and inaccessible to hackers
  • DDoS protection will stop bots in their tracks and prevent hackers from taking your site offline 
  • 24/7 server monitoring that will keep your data safe on their servers and prevent data loss
  • Backup power that will keep your site running in the event of a power outage
  • Daily website scans for malware and issues that will ensure hackers won’t be able to find any loopholes to exploit
  • Backups to ensure that the latest version of your site is always available to reboot if you ever encounter any data loss (Siteground does daily backups for free while Hostgator does it weekly for an additional fee).

WINNER: Tie. As you can see, both providers don’t lack security features. They make sure that you, your website, and your site users are all safe. 


Pricing

As you might expect, each provider offers different products. And within those products, there are different plans. 

So to give you an idea of the price range, let’s look at each product and plan. 

HostGator:

  • Shared Hosting: $2.75/mo to $5.25/mo.
  • WordPress Optimized Plans: $5.95/mo to $9.95/mo
  • VPS Hosting Solutions: $19.95/mo to $39.95/mo
  • Dedicated Hosting Solutions: $90/mo to $140/mo
  • Reseller Hosting: $19.95/mo

Meanwhile, SiteGround offers Shared, WordPress, and WooCommerce Hosting at the same price range of $3.99/mo to $10.69/mo.

As for their Cloud Hosting, the cheapest plan starts at $100/mo and goes up to $400/mo. You can even configure your own plan with your specific needs, which the price will depend on what you put. 

WINNER: Tie. If you compare the basic plans, HostGator comes out as the cheaper host. However, if you consider the other products, you’ll find SiteGround offers cheaper starting prices. 


Customer Support

And to top it all off, both Hostgator and Siteground offer 24/7 phone and live chat customer support. No matter the time, you can go to them to help deal with any issues you may be facing. 

Both providers also offer knowledge hubs filled with informational guides and articles to help you solve routine issues without having to wait on customer support.

However, while HostGator has great customer support, you’ll find SiteGround faster and more helpful overall. This is because SiteGround has highly experienced and fast customer support reps that go the extra mile to get your issues resolved.

WINNER: SiteGround. Though both offer 24/7 support through many channels, SiteGround has a quicker response time and a more knowledgeable team. 


Conclusion

Winners board:

Uptime and Performance

SiteGround

Ease of Use

Tie

Migration Services

HostGator

Features

HostGator

Security

Tie

Pricing

Tie

Customer Support

SiteGround


All in all, both providers have an impressive array of offerings that can satisfy a range of different users and needs.

HostGator is a fan favorite when it comes to freelancers and bloggers that are looking for affordable hosting that offers a lot of features at a low price.

On the other hand, SiteGround offers better uptime and speed, along with stellar customer support that many small businesses and newbies may prefer despite the higher starting price point.

Of course, the option you pick will largely depend on what features you value.

Have we missed anything out?

Comment your thoughts down below.

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